After over two decades of dedicated service, PC Phil Smith, affectionately known as ‘Smithy’, is set to retire, leaving a legacy of community policing that has become a benchmark in Tunbridge Wells. With his recognisable custodian helmet and a commitment to fairness and respect, PC Smith has been a staple on the streets, earning both admiration and a commendable reputation.
Starting his day near The Pantiles and patrolling up to the St John’s area, PC Smith’s daily routine involved monitoring the town centre for criminal damage, keeping an eye on vulnerable populations, and coordinating with CCTV operators to manage local shoplifting concerns. His proactive approach also extended to curbing anti-social behaviours such as street drinking and drug use.
Reflecting on his career, PC Smith shared insights into his policing philosophy, influenced by early advice from his father-in-law. It’s not about having a huge build but more important to know how to talk to people and show respect and fairness,” he remarked a principle that guided him through various challenges, from responding to suicides to tackling drug-related crimes.
His career highlights include pivotal evidence that led to the conviction of a murderer in 2006 and a life-saving act at a serious collision near Goudhurst in 2013, where he was commended for his quick thinking and bravery.
Beyond his official duties, PC Smith is known for his ‘little gestures’—personal acts of kindness ranging from helping someone get to a hospital appointment to providing practical support for the homeless. These efforts have made a significant impact on the community, forging lasting gratitude and respect.
As he steps into retirement, PC Smith plans to continue supporting people, focusing on assisting those who are neurodivergent and have PTSD. His commitment to the community remains steadfast, as he looks forward to contributing in new ways.
Reflecting on his career and the advice for future officers, PC Smith emphasized the importance of wellness, respect, and personal connection: “Eat well, sleep well, keep fit, and support your colleagues. Always talk with respect, use correct names, and if someone is from a different country, try to learn a few words of their language.”
As Tunbridge Wells prepares for PC Smith’s departure, the community reflects on his service with deep appreciation. His approach to policing—marked by empathy, integrity, and a commitment to justice—leaves a lasting imprint on the town he served so faithfully. As one local resident put it, “He’s alright, that Smithy,” encapsulating the fondness and respect he has garnered over the years.
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