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Concerns are mounting over rumoured plans to shut down the Metropolitan Police’s MetCC (Metropolitan Communications Command) in a controversial move tied to budget cuts.
Social media erupted on Monday with speculation that the critical emergency call and dispatch centre — which handles 999 and 101 calls for the Metropolitan Police — may be under threat. One post that gained traction said:
“Surely, surely not. Rumours that @MetPoliceUK are ending @MetCC as part of the cuts… HANDS OFF MET CC.”
The post went on to warn that the Met’s Engage platform — a voluntary community policing and online engagement tool — was being falsely floated as a potential replacement, a claim that has alarmed residents and police supporters alike.
“I’ve signed up for Met Engage; I like it, but it’s a bit of a grind signing up/on & not a replacement,” the user added.
Not Just a Call Centre
MetCC is more than a control room — it is the operational heart of the force, coordinating frontline responses, managing priority incidents, and supporting officers in life-threatening emergencies.
Police Federation and Public React
No official statement has yet been made by the Metropolitan Police or the Mayor’s Office for Policing and Crime (MOPAC), but police federations and community leaders are expected to comment in the coming days if the rumours persist.
What Is Met Engage?
Met Engage is the Met’s new digital community engagement platform, designed to connect the public with local policing priorities. However, it is not an operational tool and cannot handle emergency response or live incident management.
Many have pointed out that replacing a critical infrastructure like MetCC with a sign-up-based platform would be “inconceivable.”
We’ll update this story as more details emerge. If you have any official confirmation, internal sources, or want to provide comment, you can reach our newsdesk in confidence.
We have reached out to the Met Police for an official comment