Commuters faced widespread disruption across three major London Underground lines this evening following a customer incident at Uxbridge station, causing significant delays during the post-work rush hour. The incident affected services on the Metropolitan, Piccadilly, and Central lines for several hours before normal service was gradually restored.
Timeline of Disruption
The incident was first reported at around 6:50pm, with severe delays immediately impacting services between Uxbridge and Harrow-on-the-Hill on the Metropolitan line. No service was running between Rayners Lane and Uxbridge on the Piccadilly line, and minor delays were reported on the Central line between White City and West Ruislip.
Transport for London (TfL) classified the disruption as stemming from a “customer incident,” a term often used to describe medical emergencies or safety-related concerns involving passengers.
Emergency Services Contacted
Efforts were made to obtain more information from British Transport Police and the London Ambulance Service to clarify the nature of the incident. However, by 7:48pm, all delays had been cleared and services resumed across all three lines.
A TfL spokesperson confirmed: “Following a customer incident at Uxbridge, services were temporarily delayed. We thank passengers for their patience as normal service has now resumed.”
Public Reaction
The delays sparked frustration on social media as commuters reported lengthy waits and confusion at impacted stations. However, many passengers also expressed sympathy, with one X user commenting, “Hope whoever was involved at Uxbridge is okay. Delays are annoying, but safety comes first.”
What to Know Going Forward
- Metropolitan Line: Fully operational
- Piccadilly Line: No residual delays reported
- Central Line: Running a good service on all sections
Commuters are advised to check TfL updates or use travel apps for the latest service information.
This article will be updated if further details emerge from emergency services.
