The Health and Safety Executive (HSE) has issued a critical directive to Amazon to recall specific Dorland ‘Intrinsically Safe’ electronic devices sold for use in Zone 1 and Zone 2 explosive hazardous zones. The decision follows findings that these devices, marketed as safe for volatile environments, pose a serious risk of fire and explosion.
What’s Wrong with Dorland Products?
Dorland, a China-based brand, produces electronic equipment—such as smartphones, laptops, and smartwatches—claimed to be ‘intrinsically safe’ for hazardous areas, including oil rigs, chemical plants, and mines. However, an HSE investigation revealed that these devices fail to meet safety standards under the Equipment and Protective Systems Intended for Use in Potentially Explosive Atmospheres Regulations 2016.
The affected models include:
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Smartphones: Dorland Extreme 5G Industrial, Extra 5G, Extra 5G Plus, Aloha 5G Pro, Extra 5G Pro, EX08 Pro Outdoor, and Unicorn 10 Pro 4G.
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Laptop: Dorland Laptop EX NB09S 4G Industrial.
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Smartwatches: Dorland Smartwatch Ex Smart 04 Plus and EX 02 Plus.
These devices lack essential explosion protection markings and evidence of proper conformity assessments, rendering their safety claims unreliable. The HSE warns that the continued use of these devices could endanger workers and industrial facilities.
Understanding the Hazard
Zone 1 and Zone 2 areas are classified under international safety standards as locations where explosive gas atmospheres may occur. Devices used in these environments must undergo rigorous testing to ensure they do not ignite flammable substances.
According to ATEX guidelines, intrinsically safe equipment should limit electrical and thermal energy to prevent sparks or overheating. However, the HSE found no proof of compliance from Dorland, raising alarms about potential fires or explosions if these devices are used in critical settings.
HSE Orders Immediate Recall
To mitigate the risk, the HSE has mandated Amazon to recall all affected Dorland products from customers in Great Britain. The online retail giant must:
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Contact all buyers who purchased these devices.
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Facilitate returns and refunds.
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Ensure removal of the products from sale.
This action follows the UK’s commitment to workplace safety, as outlined in the Health and Safety at Work Act 1974. A similar recall was issued in 2023, involving faulty gas detectors, highlighting the ongoing vigilance around hazardous zone equipment.
Industry Response and Public Reaction
The recall has sparked reactions from industrial safety experts and the public, expressing concerns about safety protocols and product certification. One industry analyst noted:
“The recall is a stark reminder that stringent safety checks are non-negotiable when dealing with explosive environments.”
Amazon has not yet issued a public statement, but experts expect swift compliance given the gravity of the issue. Safety officers across the UK are advised to check equipment immediately and follow recall instructions.
Next Steps and Advice for Consumers
The HSE is urging all businesses and consumers who purchased Dorland devices from Amazon to stop using them immediately and follow the recall process. To check if your device is affected, visit the Amazon support page or contact HSE directly for guidance.
For further updates and information, visit the HSE website or contact their support line.