In a concerning development, the well-known baby products brand iCandy has issued an urgent recall of its popular Orange 4 pushchairs due to a serious manufacturing defect. The company has warned that the defect presents a significant risk of injuries to children, prompting an immediate recall of the affected products.
The defect, which was identified during routine safety checks, has raised alarms within the company, leading to a swift decision to pull the affected pushchairs from the market. iCandy has advised customers who own the Orange 4 model to stop using the pushchair immediately and to follow instructions on how to return or replace the product.
A spokesperson for iCandy expressed deep regret over the situation, stating, “The safety of our customers and their children is our top priority. We are taking this issue very seriously and are working diligently to ensure that all affected products are returned and replaced as soon as possible.
The recall affects a specific batch of the Orange 4 pushchairs, and the company has provided information on how to identify the affected models. Customers are encouraged to check the serial numbers on their pushchairs against the list provided by iCandy. The company has set up a dedicated helpline and website to assist customers with the recall process.
Parents who have purchased the Orange 4 pushchairs are urged to visit the iCandy website for more details on the recall, including instructions on how to return the product and options for a replacement or refund.